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Quality Policy

The company Polonez Plus private limited copany is a dynamically developing company in the sanitary installation industry. It provides its services based on a team of highly qualified employees with many years of experience and qualifications.

Thanks to the extensive cooperation with partners, taking into account the internal and external conditions of our business, each time we try to offer our clients the latest achievements of world technology of sanitary installations. All this to achieve our strategic goal of ensuring professionalism in operation and offering the highest standard of services, guaranteeing excellent quality that will satisfy our client.

The overriding goals of Polonez Plus private limited company are:

  1. Providing current and future customers with services that meet their demands in terms of quality and commercial.
  2. Supplying customers with products to provide services, that meet their quality requirements.
  3. Maximum personalization of services, offered materials and equipment to needs and changing requirements of our clients.
  4. Gaining and maintaining the trust and satisfaction of customers with our services.

We achieve the above goals through:

  1. Research on the needs, expectations and satisfaction of key stakeholders.
  2. Implementation of the quality management system in accordance with the requirements of ISO 9001: 2015.
  3. . Continuous improvement of the quality of provided services and delivered products through their timely implementation, minimization of complaints and constant monitoring of provided services and products at every stage of their creation.
  4. ncluding all employees of the Company in the continuous improvement of the quality management system, deepening and maintaining employees beliefs about their influence and responsibility for the quality of services provided and delivered products, and employees identification with the quality objectives of the Company.
  5. Raising the professional qualifications of employees by ensuring access to knowledge and training, and improving the internal organizational structure.
  6. Study of the needs, expectations and satisfaction of key stakeholders.
  7. Proven system of evaluation and selection of suppliers, subcontractors and developing partnership cooperation with the client, suppliers, subcontractors and other interested parties.
  8. Periodic assessment of the effectiveness and efficiency of the adopted policy and objectives, as well as the entire quality management system.

The owner of Polonez Plus privet limited company declares:

  1. Continuous improvement and perfecting of the management system according to ISO 9001: 2015 and ensuring the necessary resources to achieve the adopted goals.
  2. SMeeting legal and other interested parties requirements that the Polonez Plus company has become committed for.
  3. Conducting periodic reviews of the Quality Policy in terms of maintaining its continued usefulness and adequacy.
  4. Access to resources ensuring that the employee knows, understands and implements company policy goals and tasks and the quality management system.